Part-Time IT Support Specialist – Flexible Part Time Tech Jobs
At MapleTech Solutions, a thriving mid-sized Canadian technology firm, we are passionate about empowering small and medium businesses through innovative IT solutions. We believe in fostering collaboration, continuous learning, and flexibility, which is why we’re excited to offer an opportunity tailored to tech-savvy professionals seeking meaningful, part-time employment with a strong focus on work-life balance.
This part time tech jobs opportunity as an IT Support Specialist allows you to develop and sharpen your IT support, troubleshooting, and network management skills while enjoying flexible scheduling designed to suit your lifestyle. Join our team and contribute directly to delivering reliable technology support that makes a real difference to our clients.
At MapleTech Solutions, we support your professional growth by providing ongoing training and a friendly, collaborative environment. If you’re looking for a flexible part-time position that blends technical work with excellent customer service, this role is created just for you.
- Respond promptly to IT support requests through ticketing systems, diagnosing and resolving issues across Windows and Mac OS platforms.
- Troubleshoot hardware, software, and network connectivity problems to maintain smooth operations for clients.
- Manage basic network configuration and monitoring to ensure secure and stable IT infrastructures.
- Provide remote technical support, guiding clients step-by-step with clear, patient communication.
- Assist in maintaining cybersecurity hygiene by following best practices and escalating threats when necessary.
- Document support cases thoroughly, contributing to knowledge sharing and improved service efficiency.
- Collaborate with team members to continuously improve support processes and client satisfaction.
- Proven experience or strong foundational knowledge in IT support and troubleshooting.
- Proficiency with Windows and Mac OS environments.
- Familiarity with remote technical support tools and ticketing systems.
- Basic understanding of network management and cybersecurity principles.
- Excellent customer service skills and ability to communicate technical information clearly.
- Self-motivated and able to work independently within a flexible schedule.
- Canadian work authorization and commitment to respecting work-life balance.
- Flexible hours to accommodate your personal and professional commitments.
- Remote work options allowing you to contribute from home or anywhere in Canada.
- Competitive hourly pay that values your expertise and time.
- Access to continuous training and professional development resources.
- Supportive and friendly team environment fostering collaboration and growth.
Choosing to work at MapleTech Solutions means becoming part of a Canadian company that values your individuality and understands the importance of balance between work and life. Our culture emphasizes respect, open communication, and a shared commitment to helping our clients succeed through technology. Whether you’re looking to expand your IT support skills or seeking a meaningful, flexible role that fits around other commitments, you’ll find a welcoming place here.
We believe in nurturing potential and supporting your career growth every step of the way. Join us in delivering quality tech support that helps small and medium businesses flourish across Canada.
If you are ready to embark on a rewarding part-time tech job with flexibility, professional growth, and a vibrant Canadian tech community, we encourage you to apply today. Submit your application and take the next step towards joining our approachable and innovative team.