Customer Support Representative (Part-Time, Remote)
Are you seeking flexible part time jobs in Mississauga that allow you to work comfortably from home? Our client, Innovatech Solutions, a mid-sized Canadian tech company based in Mississauga, invites motivated professionals to join their inclusive and learning-focused workplace as a Customer Support Representative. This remote opportunity is perfect for candidates who value work-life balance and want to engage in supportive digital customer service roles that foster growth and skill development.
Innovatech Solutions empowers businesses through cutting-edge digital support tools and prides itself on fostering a positive company culture centered on clear communication and genuine collaboration. If you live in or near Mississauga and are looking for part-time remote jobs in Mississauga that offer flexibility and a rewarding team environment, this role is designed for you.
Responsibilities
- Provide timely and professional customer support via phone, email, and chat platforms using CRM software.
- Manage and resolve customer inquiries and issues effectively, ensuring high satisfaction levels.
- Document customer interactions and maintain accurate records within systems like Salesforce or Zendesk.
- Assist with basic technical troubleshooting related to product or software usage.
- Collaborate with team members remotely to share insights, improve processes, and enhance customer experience.
Qualifications
- Excellent verbal and written communication skills essential for remote customer interaction.
- Experience in customer service or support roles, preferably in a remote setting.
- Proficiency with CRM software such as Salesforce or Zendesk is required.
- Strong time management skills and the ability to stay self-motivated while working independently.
- Basic technical troubleshooting ability to guide customers effectively.
Benefits
- Opportunity to work remotely with fully supported work from home jobs Mississauga arrangements.
- Flexible part time jobs Mississauga schedule designed to suit personal lifestyle and commitments.
- Competitive hourly pay ensuring fair compensation for your skills and efforts.
- Paid training and ongoing development opportunities to enhance your professional growth.
- Supportive and inclusive team environment that values your input and wellbeing.
Why Apply?
Choosing this role means becoming part of a forward-thinking company that prioritizes your flexibility and continuous development. The part-time customer support position offers a balanced work-from-home experience tailored for professionals in Mississauga seeking meaningful work that fits around their lives. Enjoy the freedom to grow your skills while contributing to a company that genuinely supports your success.