Remote Customer Support Specialist – Work from Home Jobs UK
Are you looking for flexible work from home jobs UK that offer both stability and growth? InnovateCX invites you to join our vibrant, supportive team as a Remote Customer Support Specialist. If you’re based in the UK and want a role that adapts to your lifestyle with options for part-time or temporary work, this opportunity is tailored for you.
At InnovateCX, we’re committed to delivering seamless customer experiences across multiple industries. Our culture values transparency, inclusivity, and collaboration, all while embracing remote working as a key part of our success. As a member of our remote team, you’ll enjoy flexible working hours, a friendly environment, and access to paid training designed to help you thrive.
This role is ideal for those seeking easy work from home jobs UK focused on customer support, offering manageable responsibilities that fit around your commitments. Whether you are early in your career or returning to the workforce, you’ll find plenty of opportunities to develop your skills in a professional but approachable setting.
Key Responsibilities
- Respond promptly and professionally to customer enquiries via phone, email, and live chat, ensuring clear and helpful communication.
- Utilise remote collaboration tools such as Zoom and Slack to coordinate with team members and provide up-to-date customer support information.
- Maintain accurate records of customer interactions and support tickets using our online systems.
- Resolve common customer issues efficiently, escalating more complex problems to the appropriate teams when necessary.
- Manage your own time effectively to meet daily and weekly targets while maintaining high standards of service.
- Contribute to team meetings by sharing insights and suggesting ways to improve the customer experience.
- Stay informed about product updates and company policies to offer accurate and current information to customers.
Qualifications
- Excellent verbal and written communication skills, with the ability to engage professionally and clearly with customers over multiple channels.
- Experience with remote collaboration and communication tools such as Zoom, Slack, or Microsoft Teams.
- Previous customer service or support experience, ideally within remote or online part time jobs UK.
- Strong time management skills to organise tasks effectively in a home-based working environment.
- Ability to troubleshoot issues and think critically to solve problems efficiently.
- Self-motivated, reliable, and comfortable working independently as part of a remote team.
- Suitable for candidates seeking part time work from home jobs UK or temporary roles balancing other responsibilities.
Benefits
- Fully remote role allowing you to work from the comfort of your own home anywhere in the UK.
- Flexible working hours to support your personal and professional life balance.
- Competitive salary reflecting your skills and experience with regular reviews.
- Comprehensive paid training to help you succeed and grow in your role.
- A friendly, supportive team environment that encourages collaboration and open communication.
- Opportunities for part-time and temporary work from home temp jobs UK, adapting to your availability and goals.
- Chance to develop your customer service skills and explore career progression within a fast-growing digital company.
Why Apply?
Joining InnovateCX means becoming part of a company that truly values its people and embraces flexibility. We understand the importance of work-life balance and the benefits of working from home, which is why we’ve built a culture around support, inclusivity, and professional growth.
If you’re seeking a straightforward and rewarding remote customer support role among easy work from home jobs UK, this is an excellent chance to join a welcoming, agile team that recognises your contributions and fosters continuous learning.
Take the step today to advance your career with a reputable digital service provider dedicated to creating positive, human-focused customer experiences — all from the convenience of your own home.