Join Our Team as a Customer Service Representative – Full Time Jobs in Belleville Ontario
Looking for meaningful jobs in Belleville that offer long-term stability and career growth? Our mid-sized Canadian retail distribution company, with over 20 years serving the community, is searching for a dedicated Customer Service Representative to join our friendly and supportive team. Known for our community values and commitment to employee development, we provide a collaborative workplace where your skills in communication and problem-solving will truly be valued. If you are eager to build your Belleville career and contribute to a company that puts people first, this opportunity is for you.
Key Responsibilities
- Manage incoming customer inquiries via phone, email, and live chat, delivering timely and professional assistance.
- Utilize CRM software to update customer information, track interactions, and follow up on outstanding issues.
- Resolve customer concerns and complaints efficiently, ensuring a positive customer experience.
- Coordinate with internal departments to provide accurate information on product availability and order status.
- Maintain detailed records of customer interactions and transactions with exceptional attention to detail.
- Assist in identifying recurring issues and propose improvements to service processes.
- Participate in ongoing training sessions to enhance product knowledge and customer service skills.
Qualifications and Skills
- Excellent communication skills, both verbal and written, to interact clearly with customers and team members.
- Prior customer service experience in a retail or distribution setting preferred.
- Familiarity with CRM software and ability to quickly learn new systems.
- Strong problem-solving skills, able to think calmly and logically when addressing customer needs.
- Detail-oriented approach, ensuring accuracy in all customer records and communications.
- Ability to work well independently and as part of a collaborative team.
Benefits and Perks
- Competitive salary that reflects experience and performance.
- Comprehensive health benefits including medical, dental, and vision coverage.
- Flexible scheduling options to support a healthy work-life balance.
- Paid training to develop your skills and knowledge continually.
- Clear pathways for career advancement within the company.
- Supportive and inclusive workplace culture valuing diversity.
- Full time jobs in Belleville Ontario offering security and steady income.
Why Apply?
When you join our team, you become part of a community-focused company dedicated to supporting your success both professionally and personally. We appreciate the unique contributions of each employee and foster an environment where you can grow your skills and build a meaningful Belleville career. If you are seeking full time jobs in Belleville Ontario that blend stability, opportunity, and a welcoming workplace culture, we encourage you to apply today and help us serve our customers with excellence.